Experience
User experience designer
Jet2 (Sep 2021 – Present)Ran usability tests (moderated/unmoderated), delivering actionable insights to guide design decisions.
Partnered with analysts to translate user data into evidence-based design solutions.
Facilitated stakeholder workshops to define problems, prioritise solutions, and align on direction.
Created wireframes and prototypes in Figma, advancing the design system.
Actively encouraged accessibility, enhancing WCAG compliance across digital products.
Worked within agile teams, contributing to sprint planning and design iteration.
Collaborated daily with operational and overseas teams to ensure cross-functional alignment.
Product designer
Wilko (Nov 2020 – Jan 2021)Designed and developed innovative, user-focused products aligned with customer insights.
Collaborated across teams to ensure products met user expectations and business goals.
Design intern
Sleeky (Mar 2018 – Jun 2018)Developed responsive, bespoke websites tailored to client requirements, ensuring consistent brand identity and enhanced user experience.
Design intern
Trend Bible (Mar 2019 – Jun 2019)Conducted trend research and analysis, providing strategic insights for major home and interior brands.
Managed styling shoots and produced compelling visual narratives using Adobe Creative Suite.
Testimonials
Victoria, Design Team Leader, Wilko
“Jessica worked on three product briefs, producing early concept development work with the team of designers at Kin. Jessica demonstrated a clear understanding of the briefs set and produced high quality design work, with a clear understanding of both the commercial and functional aspects required.
The design team at Kin were really impressed with the work produced by Jessica, which included thorough research that she understood and interpreted into product solutions. Jessica works with both efficiency and care, producing excellent results. Jessica’s friendly and positive attitude means she is easy to work with, discussing ideas and building concepts as a team.”
Alina, Lead designer, Trend Bible
“Jess helped me organise and facilitate our styling shoots for Spring-Summer 2021. She was fully responsible for editing one of our promotion images for a trend story called ‘Colour Therapy’ in Photoshop. The resulting image is in my top 3 of all the promotion shots created for the books.
Jess paid attention to detail. She came up with smart suggestions to make the vision outlined in the brief come to life. I wish her the best of luck, excitement and fun in her next chapters on her creative path.”